Shipping Policy

Last updated: July 19, 2026

Thank you for shopping with Sifamix. This Shipping Policy explains how we process and deliver your orders.

Order Processing

• All orders are subject to confirmation before shipment.

• Orders are typically processed within 1 business day after confirmation.

• Processing times may be longer during holidays or periods of high demand.

Shipping Time

We deliver across Morocco.

Estimated delivery times are:

• Major cities: 24–48 business hours

• Remote areas: 48–72 business hours

Delivery times are estimates and may vary depending on your location and the courier service.

Shipping Fees

Shipping fees, if applicable, will be displayed during checkout before your order is confirmed.

Any promotional offers for free shipping will be clearly indicated on the website.

Cash on Delivery (COD)

We currently offer Cash on Delivery (COD).

Please ensure that the delivery address and phone number provided are accurate to avoid delays.

Order Confirmation

Our customer support team may contact you by phone or WhatsApp to confirm your order before it is shipped.

Orders that cannot be confirmed may be delayed or canceled.

Delivery Issues

If you experience any issues with your delivery, or if your order has not arrived within the expected timeframe, please contact us and we will do our best to assist you.

Incorrect Address

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses or unreachable phone numbers.

Contact Us

If you have any questions about our Shipping Policy, please contact us via:

WhatsApp: +212 781 770 365

Or through the Contact Us page on our website.